Summary
Instructions for accessing a shared mailbox using Microsoft Outlook Client, Outlook Web, Mac, and mobile devices.
Body
Microsoft allows you to access a shared mailbox using your own JU credentials. You may access a shared mailbox using the Outlook Desktop Client (Classic and New Outlook), Outlook on the Web, and Outlook Mobile. These access methods do not require you to log in directly with the mailbox account’s username and password. Please note that you must be granted permission to manage the mailbox before opening it.
Please follow the instructions in the document attached to this KB Article.
If you have questions or need further assistance accessing and opening a shared mailbox, don't hesitate to contact our OIT Helpdesk at helpdesk@ju.edu or (904) 256-7200. Please have the name or email address of the mailbox you are trying to access handy.